A GA ticket grants you entry through the gates of Countdown, where you are free to wander, explore, make new friends, and ring in the New Year together—all while enjoying multiple stages of world-class music and cutting-edge production.
Buy early and save! Prices will increase, and tickets may sell out. Beware of scalpers and scammers! See our Ticketing FAQ for more information. $1 from every ticket will be donated to support nonprofit charitable organizations. You must be 18+ to enter the festival.
Explore, Engage, Energize and Enjoy! A new adventure awaits you with the Countdown 2017 VIP Experience.
Buy early and save! Prices will increase, and tickets may sell out. Already bought GA tickets but want to upgrade to VIP? Just visit the box office outside the festival gates. Beware of scalpers and scammers! See our Ticketing FAQ for more information. $1 from every ticket will be donated to support nonprofit charitable organizations. You must be 21+ to enter VIP areas.
- Dedicated viewing deck at Resolution stage
- Dedicated VIP dance areas at Infinity and Continuum stages
- Enclosed, heated tent space in Resolution VIP to keep you warm all night
- Complimentary beauty bar and glitter tattoos
- Kandi bracelet making station
- Interactive photo op with NYE props
- NYE Resolution Wall — share your vision of 2018 with your fellow Headliners
- VIP Info Booth — our friendly VIP concierge can answer questions about your experience
- Complimentary noisemakers, glow rings, confetti poppers and more (12/31 only)
- Water refill station in Resolution VIP
- Complimentary build-your-own hot chocolate bar — a Headliner favorite
- Dedicated seating and chill zones to relax, refresh, and rehydrate
- Dedicated VIP cash bars and gourmet food options
- Dedicated VIP entrance into the festival
- Special VIP show lanyard and laminate
- Luxury bathrooms at Resolution stage
- VIP mobile charging lockers — 1- or 2-day rentals available
- Complimentary champagne toast at midnight (12/31 only)
Enjoy the exclusive side of Countdown! Our SkyDeck tables offer prime views of Resolution Stage and private table service for you and your friends. All members of your party must be 21+ and provide valid photo ID at check-in. Your SkyDeck wristband will provide access to all GA, VIP, and SkyDeck areas. Click below to make your reservation. For more information, complete the inquiry form below or contact us. Please include your desired date and the number of people in your party.
Why stress about losing your ID, dancing with a full backpack, or carrying around new merch? Keep your items safe and secure throughout the weekend—and your phone fully charged—by renting a locker. Each locker is internally equipped with a universal phone charger, so whether you’ve got an iPhone or an Android, you can juice up safely and come back for it without missing a beat. Each locker measures approximately 8 inches high, 12 inches wide, and 18 inches deep—plenty of space for backpacks or purses. And here’s a pro tip: Lockers make a great meeting point for you and your crew.
Q: Are tickets expected to sell out?
A: There is always a chance that the event will sell out, in which case no more tickets will be sold. So, get your tickets now—we want to make sure you don’t miss out!
Q: What payment methods can be used to purchase tickets?
A: Credit and debit cards are accepted.
Q: What is the maximum number of tickets I can buy?
A: Tickets are limited to four (4) per person.
Q: Can I upgrade my GA tickets to VIP?
A: Upgrades may be available if VIP tickets have not sold out. Contact Front Gate Tickets for more information.
Q: What if I accidentally bought VIP tickets and I’m under 21?
A: You must be 21 or older to enter the venue with a VIP ticket. To receive a refund, you must provide proof that you are under 21 years of age. Please contact us to inquire.
Q: Can I get a VIP package if some members of my group are under 21?
A: No, only those 21 or older are permitted to enter VIP areas, and you must be 21 or older to enter the venue with a VIP ticket.
Q: Should I receive a confirmation email for my purchase?
A: You should receive a confirmation email within moments of purchase. If you do not (be sure to check your junk folder), please contact Front Gate Tickets.
Q: What if I purchased tickets but my card hasn’t been charged yet?
A: Your card should be charged within two business days. If you do not see the charge on your account, please contact Front Gate Tickets.
Q: I ordered my tickets to be shipped to me. When will I receive them?
A: Tickets will begin shipping closer to the event. If you have not received your tickets within two days of the event, please contact Front Gate Tickets.
Q: The event’s almost here! Where are my tickets?!
A: If you do not receive your tickets within two weeks of the event, please call Front Gate Tickets.
Q: How can I avoid ticket fraud?
A: The best way to avoid ticket fraud is to buy directly from Front Gate. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.
Q: I’m purchasing a two-day pass but can’t make it one of the days. Can I let a friend use my ticket after I have?
A: No, your ticket is not transferable.
Q: I’m buying multiple tickets. Can I transfer some of them to friends?
A: You may purchase tickets on behalf of your friends, but once they’ve used their ticket for entry, it is non-transferable. And for security purposes, they will not be able to discuss the specifics of your order with ticketing representatives.
Q: Can I use my two-day pass to get two people in on one day instead of just using it once per day?
A: No. A two-day pass is good for only one scan per day.