Shuttles
Hotel Shuttles
Hotel Shuttles offer round-trip transport from hotels near Ontario airport. Our comfy, spacious coach buses will get you to the festival and back at a fraction of the cost of other services! Hotel shuttles will be a continuous service starting at 3:00pm. Hotel shuttles will arrive at the start of Countdown and depart 30 minutes after music ends. The last shuttle will leave at 2:30am.
Best Western Ontario Airport
201 N Vineyard Ave
Ontario, CA 91764
Continuous Departures From: 3:30pm
Last Return Shuttle: 2:30am
City Shuttles
City Shuttles offer round-trip transport from multiple locations in SoCal. Our comfy, spacious coach buses will get you to the festival and back at a fraction of the cost of other services! City shuttles will arrive at the start of Countdown and depart 30 minutes after music ends.
Daily City Long Distance Shuttles departing from:
Downtown LA / USC City Shuttle
McAlister Field
3000 S Hoover St.
Los Angeles, CA 90007
Departures: 2:30pm
Return: 2:30am
Orange County City Shuttle
Fullerton Park & Ride
3000 W Orangethorpe Ave
Fullerton, CA 92833
Departures: 3:00pm
Return: 2:30am
San Fernando Valley City Shuttle
Granada Hills Park & Ride
15550 Chatsworth St
Mission Hills, CA 91345
Departures: 2:30pm
Return: 2:30am
Riverside Convention Center
Intersection of 5th & Orange
SE Corner of the Riverside Convention Center
Daily departure time: 3:30pm & 6:00pm
Return: 2:30am
Hotel & City Shuttle FAQs
- How often will the shuttles run?
Hotel shuttles will depart starting at 4:00pm and will run continuously to the festival until 9:30pm. Return service from Countdown back to your stop will conclude 30 minutes after music ends each night. City shuttles on the way to the festival feature a single departure time that varies depending on your shuttle stop location. Scroll up on this page and look for the “Daily departure time” listed under your specific shuttle stop. Returning city shuttles depart 30 minutes after the music ends, or as buses fill.
- How will I receive my shuttle pass?
All shuttle passes will be redeemed for a wristband via will-call at the shuttle stop. Simply bring your confirmation email and photo ID to check-in!
- Can I use my shuttle pass at any of the shuttle stops?
You may only use your shuttle pass at the stop for which you purchased your pass.
- Can I park my car at the shuttle stop?
Parking is often limited and not always guaranteed to be available depending on locations. While public lots may be nearby, any parking that will be available will be at the owner's own risk.
- Can I purchase an official shuttle pass from anywhere other than this website?
The only place to purchase an official Countdown shuttle pass is through the official Countdown website with our official ticketing partner Front Gate Tickets. Note: This is the official shuttle program of Countdown, and we do not oversee any independently offered shuttle programs. Only the official Countdown Shuttles will have access to the NOS Events Center and optimized routes to get you there even faster. Third-party services are not endorsed and will not have access to the event grounds.
- Can I buy a shuttle pass at one of the shuttle stops or on-site at the festival?
Our shuttle passes will most likely be sold out by the time of the event. We encourage you to purchase your passes early.
- Are the shuttles wheelchair-accessible?
Yes, wheelchair-accessible shuttles are available. So that we can best accommodate you, please contact us and let us know your order number, shuttle location, email address, and the best phone number to reach you. For the fastest support, choose “Accessibility: General” as the category.
- How long will it take to get to the festival?
We cannot accurately predict the exact traffic on the day of the festival, but our experienced team will do everything in their power to get you to the party as quickly as possible!
- How will I know what shuttle to take at the end of the night?
All shuttles will be clearly labeled, and shuttle staff members will be available to direct you to the correct boarding area.
- Are there items I am not allowed to bring onto the shuttles?
Any items that are prohibited inside the festival are prohibited on the shuttles, including outside food and drink. Be sure to thoroughly review the list of acceptable and prohibited items.
- What if I change my mind and don’t want my shuttle pass?
All shuttle passes are non-refundable.
- Can I use my Countdown shuttle purchase for a contest/giveaway or to promote my website / product / event?
No. Countdown trademarks, intellectual property, tickets, and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes, or any commercial purpose, without express written consent from Insomniac and its partners.
- My question wasn’t answered!
We’re here to answer your questions! Please contact us and we’ll get back to you shortly.