City Shuttles offer round-trip transport from multiple locations in SoCal. Our comfy, spacious coach buses will get you to the festival and back at a fraction of the cost of other services! City shuttles will arrive at the start of Countdown and depart 30 minutes after music ends.
Daily City Long Distance Shuttles departing from:
Downtown / USC Shuttle
McAlister Field (30th & University)
Los Angeles, CA 90007
Fullerton Park & Ride
3000 W Orangethorpe Ave
Fullerton, CA 92833
San Fernando Valley City Shuttle
15550 Chatsworth St
Mission Hills, CA 91345
Best Western Hotel Ontario
209 N Vineyard Ave
Ontario, CA 91764
- How often will the shuttles run?
Shuttles will depart at the time listed on your shuttle pass, and return at the end of the show. Please make sure to give yourself plenty of time to make the departure time!
- How will I receive my shuttle pass?
All shuttle passes will be redeemed via will-call. Simply bring your confirmation email and photo ID to check-in at the shuttle stop!
- Can I use my shuttle pass at any of the shuttle stops?
You may only use your shuttle pass at the stop for which you purchased your pass.
- Can I purchase an official shuttle pass from anywhere other than this website?
The only place to purchase an official Countdown Shuttle pass is through the official Countdown website with our official ticketing partner Front Gate Tickets. Note: This is the official Shuttle Program of Countdown, and we do not oversee any independently offered shuttle programs. Only the official Countdown Shuttles will have access to the NOS Events Center and optimized routes to get you there even faster. Third-party services are not endorsed and will not have access to the event grounds.
- Are the shuttles wheelchair-accessible?
Yes, we do have wheelchair-accessible shuttles. So that we can best accommodate you, please reach out to the Countdown Shuttle Support Team via email email@example.com or by calling (888) 334-4496 with your order number, shuttle stop, phone number, and departure time.
- How long will it take to get to the festival?
We cannot accurately predict the exact traffic on the day of the festival, but our experienced team will have thoroughly vetted routes and do everything in their power to circumnavigate festival traffic to get you to the party as quickly as possible!
- How will I know what shuttle to take at the end of the night?
All shuttles will be clearly labeled, and Countdown Shuttle Support Team members will be available to direct you to the correct loading area.
- Can I buy a shuttle pass at one of the shuttle stops or on-site at the festival?
Our shuttle passes will most likely be sold out by the time of the event. We encourage you to purchase your passes early.
- Are there items I am not allowed to bring onto the shuttles?
There will be a security pre-check at all shuttle stops, and any items that are prohibited inside the festival are prohibited on the shuttles, including outside food and drink. Be sure to thoroughly review the list of acceptable and prohibited items.
- Can I use my Countdown Shuttle purchase for a contest/giveaway or to promote my website/product/event?
No. Countdown trademarks, intellectual property, tickets, and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes, or any commercial purpose, without express written consent from Countdown and its partners.
- What if I change my mind and don’t want my shuttle pass?
All shuttle passes are non-refundable.
- My question wasn’t answered!
Our Countdown Shuttle Support Team is available from 7am–3pm PT, seven days a week. You can reach us via email at firstname.lastname@example.org or by calling (888) 334-4496